I participated in a 1.5-hour research interview on this platform for a prominent company. The study was fully completed, and I provided thorough responses during the video interview. However, after finishing, the researcher marked me as a “no show” and did not reply to my messages. I submitted proof of my participation to the support team, which refused to process the promised incentive, claiming that attendance and completion are solely at the researcher’s discretion, without any independent verification or appeal process. This situation allows researchers to collect insights and withhold payment without consequences, even when participants provide evidence. I invested significant time based on the guaranteed incentive advertised by the platform, revealing a serious imbalance of power and a lack of participant protection. I strongly advise professionals and consultants against participating in studies on this platform, as it shows no respect for your time and value.
Claim your business profile now and gain access to all features and respond to customer reviews.
User Interviews, now part of UserTesting, makes it fast, easy, and affordable to recruit participants for 👩‍💻 user research, 📊 market research, and 🤖 AI training.
With 6 million participants, precise matching, and fraud prevention, we can reliably fill any research study. Connect with the right people in any niche, whether your target audience is consumers, B2B professionals, or domain experts needed for model training.
Source, screen, track and pay participants, then move seamlessly from data collection to deep analysis, all in one place. Our flexible platform and powerful integrations make it easy for enterprises, technology partners, and agency teams to run any kind of research with confidence.
Get started at for free at https://www.userinterviews.comSee more
