I’ve been using this platform regularly for over a year and have earned over $1,000 participating in quality research. Until recently, payment was prompt (often within 24–48 hours), and I consistently received high ratings from researchers. This is why my recent experience has been so disappointing. I completed a study on December 18, 2025, marked as “Interview Completed” in my account. Now, on January 21, 2026, I still have not received payment. What makes this worse is that the researcher became unreachable after I followed up, and the support team provided conflicting explanations and missed their own promised payment deadline. I spent nearly a month following up and was told to “be patient.” Only after repeated escalation did they claim to be “investigating” a month later—far too late. I’ve never had to chase a researcher for payment before, and I’ve never encountered this level of unresponsiveness or lack of accountability from the platform. It works until it doesn’t, and when issues arise, participant protection seems to break down. I’m still waiting to be compensated for my completed work.
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