1 Star only because 0 isn't an option.Stay far away. This company is fraudulent. I was laid off and needed "gap" insurance for myself and my 3 month old daughter for 3 months until we could join her healthcare plan. When I spoke with an agent to get signed up, I made 2 things VERY clear:1. I needed a plan that would cover vaccinations for my daughter as she would be receiving her 4 and 6 month vaccinations during the time we would be covered.2. I needed coverage to end effective on a specific date as we would then be covered under my wife's insurance.I was billed for the 4 and 6 month vaccinations and nothing was covered. I called to dispute it and got nowhere with customer support. They said their company policy to file a claim was for me to email the customer service rep who would forward my email to their manager who would then forward my email to their Customer Affairs department. They would not CC me on any emails nor was there any way to confirm that my claim was received. They would not give me contact information for their Customer Affairs department and there is nothing online to contact them directly.They also charged me past the date when my policy was to be cancelled. I called to dispute this an]\d they claimed that I never called to cancel my policy.This company is fraud to the highest degree. In 3 months (4 since they didn't cancel my policy when asked) I will have spent $3500 out of pocket with ZERO coverage for my daughter's vaccinations. They should be shut down. FRAUD. FRAUD. FRAUD.
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