Review Time
I underwent a necessary medical procedure and paid $2200 out of pocket, assured that the rest would be covered. Months later, I received a bill indicating I still owe $7000! After dealing with a kidney stone and an ER visit, I now face another bill for $6000. I have since left their policy. This has been my worst insurance experience ever. I strongly advise avoiding this provider.
I underwent a medically necessary procedure and paid $2200 out of pocket, with the promise that the remaining costs would be covered. Months later, I received a bill for an additional $7000! After dealing with a kidney stone and visiting the ER, I am now facing another charge of $6000. I have left their policy as a result. This insurance has been the worst experience for me. I do not recommend it.
This review is aimed at those with high deductibles, not the lower-income bracket. Honestly, I have a strong dislike for most insurance companies, especially home and auto insurers. My health insurance has mostly been unused except for some surgeries and screenings. I'm in my fifties and have rarely been sick. I avoid smoking, alcohol, and caffeine, and I’m cautious about sugar. Since switching to this insurance provider, my monthly premium dropped significantly, allowing me to choose a comprehensive plan that suits my needs. I appreciate the representatives who have actively assisted me in clarifying my coverage and resolving billing issues. It’s essential to be proactive about your health insurance and finances. If you manage your money wisely, you can navigate these challenges effectively. I have had a positive experience overall and believe this provider offers valuable service.
The representatives are extremely rude and lack understanding of how dental insurance works. When I requested to speak to a supervisor, they hung up on me. They often promise to reprocess claims but fail to deliver, consistently providing misleading information. This has been one of the worst insurance plans I've dealt with.
This company employs deceptive practices and lacks transparency. As a self-employed individual using their services for a decade, I've faced numerous issues, including no online payment options and long processing times for phone payments. Their customer service is unhelpful, and the coverage is subpar. Claims processing is opaque, leaving customers unsure about potential bills. I've experienced disconnections during calls and received no response to messages. If there were a better option, I would leave them immediately.
I paid $619 monthly for gap coverage and faced a $6,900 charge for an unexpected ER visit, with insurance covering only $115. When I raised my concerns, the representative accused me of having an attitude and hung up. I strongly advise against purchasing this insurance.
The negligence and incompetence of this company are evident, particularly with the supervisor who provided no assistance when I sought answers about unhonored coverage. They employ obscure practices to avoid fulfilling their advertised services. I advise against supporting this company.
This has been the worst health insurance I’ve encountered. I felt misled into acquiring this policy, which is not compliant with major medical insurance standards. Customer service was shockingly poor, and when I needed immediate care for a back injury, I received conflicting information from various agents, preventing me from getting the necessary treatment. I recommend sticking with the marketplace and avoiding this provider.
Before approving my application, this company requested my bank details and asked inappropriate questions during underwriting. I find their approach concerning. I would rather go with a local insurance provider. Their focus seems to be on healthy individuals who pay premiums while they profit.
My broker has been very attentive and responsive regarding my policy and coverage questions. I would rate her 5 out of 5 stars for her assistance in setting up my insurance. While my coverage was limited, it was affordable and met my needs as a single individual without employer-provided insurance. However, communication with the insurance directly was challenging due to difficulty understanding representatives. Overall, I was satisfied with the service provided.
Claim your business profile now and gain access to all features and respond to customer reviews.
Our mission is to protect our customers from financial hardship due to unforeseen illness or injury. Simply stated, we provide peace of mind in keeping the promise of financial protection afforded by our insurance coverages.
Customer Service for:
Freedom Life Insurance Company of America: 800-387-9027
National Foundation Life Insurance Company: 800-221-9039See more
fragilepak.com
spinogambino.com
trycurvani.com
skyterrarium.com
jingsourcing.com
miamidjacademy.com
gameservershub.com
siteminder.com
pdsa.org.uk
danetti.com
