My husband and I were misled and lied to about this "medical coverage" plan. The sales rep sent us documents of typical discounts and coverage for standard doctor visits, to see a specialist and medication. We were upfront about everything, medication, concerns and issues and was not told anything would be denied or unaffordable. As of today I have been denied PT after going to one appointment and having no clue my insurance will not cover PT! This was after seeing a spine specialist in order to get an MRI - which showed 2 bulging discs and possible pinched nerve in my neck. Now I'm being denied coverage of a typical doctor appointment to get medication refilled (300 dollar bill) and my husbands doct appointment they only covered 75 of a 470 bill! Conveniently the sales rep who misled and lied to us is no longer returning our calls or emails!
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Our mission is to protect our customers from financial hardship due to unforeseen illness or injury. Simply stated, we provide peace of mind in keeping the promise of financial protection afforded by our insurance coverages.
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Freedom Life Insurance Company of America: 800-387-9027
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