BUYER BEWARE!! I assure you, it's in your best interest to find another insurance company. Once they get you signed up, don't be surprised if you don't get a return phone call or email to any questions you have. My claim was denied stating "Patient cannot be identified". My EOB clearly shows my name and information, but now I have to spend my time trying to get in contact with anyone that will answer a call or request to get this bill paid. The medical providers I've spoken to said this is one of the worst insurance providers and in addition to their lack of coverage, they pull stunts like this to avoid paying. It's criminal and absolutely ridiculous.
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Our mission is to protect our customers from financial hardship due to unforeseen illness or injury. Simply stated, we provide peace of mind in keeping the promise of financial protection afforded by our insurance coverages.
Customer Service for:
Freedom Life Insurance Company of America: 800-387-9027
National Foundation Life Insurance Company: 800-221-9039See more