This service has been incredibly incompetent. I’ve been ordering my supplies from them for about a decade, and I face issues every time I need to reorder. For the past three months, I've been trying to get a new order, but they claim it’s not covered by my insurance, despite it being covered for years. I even had my insurance company on the phone with them, but they hung up on us multiple times. I've been given the names of other companies for diabetic supplies so I no longer have to deal with them.
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