My gas went on Friday and I applied for a power up, I owed £15.45 emergency, so I asked for 16£ only to find out they put my debt up to £16:10 so it was totally useless, not that they granted it anyway.
I managed to borrow £13 so I asked for a £6 power up to get my gas on, I live in Cumbria it is totally freezing and I'm not a well person they have denied me £6 so I can't get my gas on, I CANNOT COOK A MEAL I CANNOT GET WARM, I CANNOT GET A SHOWER, I AM NOT LONG OUT OF HOSPITAL.
I tried calling the number only for the number selection not to work. You cannot get to speak to a person.
The weather is in the minus's it is so wrong for people in this day and age to be left like this by a company that is making millions off us!!🤬😢😤🥶🥶🥶
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Utilita Energy is one of the UK’s leading Smart PAYG Energy suppliers. We give you everything you need to keep your home switched on - you'll see exactly how much you're spending on your electricity and gas with our smart meters and In-Home Display. Plus, our award-winning My Utilita app gives you more visibility and control of your energy usage, so you can manage your energy anywhere, anytime. Find out more at www.utilita.co.ukSee more