Had a positive phone call with one of their agents who was happy to give her name for this review. Amanda Tobo. Amanda I'd award full marks or 5 stars for her assistance with an account enquiry - I'd not recieved money payment to my bank from having a credit balance when switching to British Gas.
Not only did she also quickly understand but also lodged a complaint on my behalf because Utilita blocked switching to British Gas in November three times sending out a letter. Reason given, that there was a debt on the gas. At that time I actually had credit of thirty two pound! In addition Amanda also offered follow up with a call in three days time.
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Utilita Energy is one of the UK’s leading Smart PAYG Energy suppliers. We give you everything you need to keep your home switched on - you'll see exactly how much you're spending on your electricity and gas with our smart meters and In-Home Display. Plus, our award-winning My Utilita app gives you more visibility and control of your energy usage, so you can manage your energy anywhere, anytime. Find out more at www.utilita.co.ukSee more
