utmost.co.uk

3.4
3.4 Based on 183 reviews

...

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Average Rating

3.4

/
5

183 Reviews

5 Star
43%
4 Star
15%
3 Star
9%
2 Star
8%
1 Star
26%

Filtered Reviews

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Review Time

Sherry Hughes
I use the online messaging service and…

I use the online messaging service and find that the messages are always responded to fast and politely. They always answer my questions, despite my tendency to ask a lot!

5
Date of experience: Dec 02, 2024
EC65
Average performance just satisfactory

As a former Equitable Life customer I find Utmost satisfactory but the management charges are OK but the results are I feel are very average. The website is not very helpful and doesn't seem to have been updated in years. Online management doesn't seem possible as far as I know and finally the level of advice available to someone not based in the UK is inadequate.

3
Date of experience: Dec 02, 2024
benanhur
Why does it take 5-8 days to reply to a…

Why does it take 5-8 days to reply to a simple email request?

1
Date of experience: Dec 01, 2024
Lyndsay S.
Pension Money Request

It is so difficult to get MY money from you after I have made my request - why I ask!

2
Date of experience: Dec 01, 2024
Adora
Consistently Better Returns than Others

I have multiple pension savings and investments across 4 different countries. Since I transferred pension savings to Utmost 5 years ago, they have each year achieved the best returns of anything in my portfolio.

5
Date of experience: Nov 14, 2024
Daniel Davis
Useful checking on my drawdown

Useful checking on my drawdown

5
Date of experience: Nov 13, 2024
Dana
Good support

I find the information provided and the telephone support very helpful.

5
Date of experience: Nov 13, 2024
Ben Blair
website is useless

5
Date of experience: Nov 13, 2024
jjmmapd68
Great Service

Extremely helpful whilst also professional and personable.

4
Date of experience: Nov 12, 2024
joelza_177
There was a lot of paperwork!

There was a lot of paperwork!

4
Date of experience: Nov 11, 2024

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