Ordered 27 Apr Till now they havnt updated the order and the support always just keeps pushing the date when they will send it but in the last mail they didnt even say anything about it anymore i just gave up DONT ORDER from here they just hope you forget about it and keep your moneyHere the full email contactSupport(13 Jun 2025):I apologize for the inconvenience you’ve experienced with your order. I understand how frustrating it can be not to receive updates. I will escalate this issue to our warehouse team immediately to obtain an estimated time of arrival for your order.Your satisfaction is important to us, and we appreciate your patience as we work to resolve this matter. I will ensure that you receive an update as soon as possible. If you have any further questions or concerns in the meantime, please feel free to reach out. Thank you for your understanding.Me(19 Jun 2025):It has been another week without any updateSupport(20 Jun 2025):I sincerely apologize for the continued delay regarding your order. I understand how frustrating it is to wait without updates.I have just received information from our team that there has been a delay in production. The estimated time of arrival for your order is now approximately 1-2 weeks. We are working diligently to resolve this issue and ensure that your order is shipped as soon as possible.Your patience and understanding during this time are greatly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your continued support.Me(5 Jul 2025):IT has been another 2 weeks without any infoSupport(6 Jul 2025):I truly apologize for the ongoing delays and the lack of communication regarding your order. I understand how frustrating this situation is, especially after waiting for so long without updates.Unfortunately, we are currently experiencing some unexpected delays in production, which has affected the shipping timeline for your order. We are actively working to resolve these issues and expedite the process.I want to assure you that your order is important to us, and we are doing everything we can to get it to you as quickly as possible. I appreciate your patience during this time, and I will make sure to keep you updated with any new information as soon as it becomes available.If you have any further questions or concerns, please don’t hesitate to reach out. Thank you for your understanding and support.After that i got a refund
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