v-moda.com

1.7
1.7 Based on 20 reviews

...

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Archibald Powell
This company lies to customer

This company lies to customer. I have bought v-moda headphones with overseas shipping. Whole process took 3 months (!) to deliver. Headphones stopped working after only 1 week of usage. I contacted support and they promised I'll get a refund. When I sent headphones back (which wasn't cheap) they changed their mind and refused to give me a refund, instead sent another pair and I was forced to pay another customs tax. The whole support experience was a nightmare - half of my emails were left unanswered and at the end I lost about 100$. This was really the worst support experience I have ever had.

1
Date of experience: Jul 23, 2023

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