Quality: It was okay for its price range, but there are substantially better options out there. Aesthetic:Cheap $10 headphones have a similar look. Underperforms for its price bracketQuality:Mine broke within the first 3 months. I use it for basic activities and working out. But, when i saw the inside of the headphone (after it broke and opened up obviously), I could see that the parts were very poor quality parts and that little filaments of glue were all that holds it together. I expect this from 5-10 range headphones, not $70+Customer Service:Terrible. I sent my headphones in under warranty and did everything as instructed on their website. 3 weeks later I contact customer service as I haven't gotten any notice. The agent is borderline rude and explains to me that I need to track down my package to get it to them since they don't have it and won't replace my headphones without it. I don't know if this is true or not, but the agent didn't bother to offer any type of alternatives or accommodations...pretty much a "it sucks to suck" type of approach, which I find even more absurd given that the headphones are clearly broken and I wouldn't spend the time and money (you return it on your own dime, they don't pay for it) to send it back and purchase an alternative in the meanwhile just so I can get a 4 months newer version. Bad business and terrible customer service. Overall:Strong recommendation to PASS on this brand. They purposefully raise prices to a value they aren't worth to then go on "sale" to values that are still higher than they are worth. This is a $5 headphone brand masquerading as a middle-line brand. Don't be fooled by the sales or the paid promotions through places like PC Mag. There is a reason they have more 1 star reviews on customer review sites than 5 star.
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