I've been a customer of V-Moda for over 12 years, during which I've had 5 or 6 pairs of over the ear headphones from them. I originally purchased them because of their reputation as durable high end headphones with excellent customer service. This was my experience for about 5 years, which is about how long the first pair lasted. In the time since their quality control and customer service has only gotten worse. It isn't unusual to order a pair of headphones and find that the first pair delivered quickly break. V-Moda has been good about replacing these, but once the initial 1 year warranty is up they won't even respond to emails. At this point you shouldn't expect them to last longer than 1-3 years/pair and, at the price point their sold at, this is really not enough.
Claim your business profile now and gain access to all features and respond to customer reviews.
