I already left a review but I am writing again because V12 still have not responded properly to a very serious issue.
After buying the car, I found out through the previous owner that it had accident damage to the boot before it was sold to me. I have video and photos as proof. This was never disclosed, which is not acceptable under UK law and completely changes the value of the car.
I sent this evidence to V12 and asked for a fair solution. Since then, all I have had is silence or generic replies about small things like mats and tyre kits, while the real issue is being ignored.
This is not how a professional dealer should behave. If there was nothing to hide, they would deal with it openly. Instead, they are avoiding the problem and hoping it goes away.
The sales team were friendly when I was paying, and they were quick to sell me extra warranties, but when something serious comes up, nobody wants to take responsibility.
If you are thinking of buying from V12, be very careful. Make sure you get everything in writing and do not trust what you are told over the phone. My experience has been stressful, disappointing, and a complete waste of time
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V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK!
Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
