I find it very odd that this is the only site I was able to leave a review on. I am a Google local guide and could not access being able to leave a review. I have been with vagaro for years. We recently looked into numerous other software. We found that the email marketing in some was limited. We do not enjoy the lack of reliability and customer service with vagaro. They are slow to reply and usually less than helpful. I am moving out of state and have very close relationships with many of my clients that I paid to attract to my business via direct mail marketing and referral fees. I wanted to share my rental listing with my clients. I was flagged and Ignacio sent borderline threatening emails that if I kept my email up, they would withhold my funds! I have copied my attorney because I don’t see how that is legal. Their customer service takes days to get back to you if you have a challenge, or disruption, but should you want to interact with your clients, they are Johnny on the spot! Emailed me twice yesterday and once today! Now if my software wasn’t working or I needed help, that would take 3 days. While they have some valuable features, I am sickened by this recent experience and will be looking into other software.
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