The lamp took over the quoted 5-6 weeks to arrive. I paid the extra $10 dollars for the "Order Armor" which promised ease of refund and protection if the product was faulty. The lamp cost $145 dollars but upon unpacking, I found that it was a very very cheap, low quality lamp. The seams did not line up on the canvas lamp shade, the glue job was terrible, and the metal piece which attached to the wall had loose wiring. I love lamps and buy and rewire them all the time but in my experience, this was a shoddy product that would cost maybe 15-30 dollars in another store (Target, etc.). I immediately requested a return/refund from their info@vakkerlight customer email address. I'm now on my third email from them where they refuse to accept the return and they're offering me first 10%, then 20%, then 25% of my refund despite the fact that I purchased an Order Armor protection for an extra $10 dollars. I'm going to continue writing honest reviews of my terrible experience with this company on social media and other review sites because consumers should know what they're getting into.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Vakkerlight.com, our mission is to assist individuals worldwide in crafting their ideal sense of home. As the premier online destination for home lighting, we take pride in offering an unparalleled selection of lighting fixtures, lamps, and ceiling fans. Our commitment extends beyond providing a diverse range; we strive to ensure our products are accessible at the most competitive prices while delivering exceptional customer service. Vakkerlight is dedicated to helping everyone, regardless of location, create a warm and inviting atmosphere in their living spaces.See more
