I received excellent customer service from Miya when I asked for a replacement for a part of sconce that was cracked when I opened the box. Even though the 4 sconces were very well packed one alabaster piece was cracked. I let her know that the box had sat unopened for 6 months due to my absence from the premises, despite this delay in reporting the damage, Miya assured me new alabaster piece would be sent and let me know it would be $40 for shipping , which I gladly and easily did from the email invoice. The new piece arrived in a week, in perfect condition. I’m very happy I ordered these sconces from Vakker lighting both because the price was half of some other online retailers, and their customer service is 5-stars!
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At Vakkerlight.com, our mission is to assist individuals worldwide in crafting their ideal sense of home. As the premier online destination for home lighting, we take pride in offering an unparalleled selection of lighting fixtures, lamps, and ceiling fans. Our commitment extends beyond providing a diverse range; we strive to ensure our products are accessible at the most competitive prices while delivering exceptional customer service. Vakkerlight is dedicated to helping everyone, regardless of location, create a warm and inviting atmosphere in their living spaces.See more
