The seats are probably OK, they are still in their boxes in the garage, so I can't comment. BUT the UK delivery company is not user friendly. Rhenus allow you to choose the date, but they choose the time slot, and inform you the afternoon before the delivery. I was informed delivery would be 6.30am-8.30am, which is too early for us. I requested they come after 9am. They came at 7am and delivery failed, as we were asleep and did not hear the bell as I had warned them.The following week re-delivery Rhenus said delivery would be at 9.20am, they came at 8.00am. We had to let them in wearing our pajamas.The only way you can contact Valencia's delivery company Rhenus is by What's App. If you don't have What's App, there is a telephone number which is not manned and no voicemail. Their only email is a no-reply email. Says it all. They like to deliver at the crack of dawn, regardless of any inconvenience at the customer end, then all the usual excuses NOT to deliver to a room of your choice. After delivery Rhenus send you a "survey" on their performance, but with all the answers ALREADY written in their own favour!Of course I complained to Valencia, they apologised and paid for the expense of getting another 2 men to take the four boxes to our Cinema room, as they are very heavy.I advised Valencia to get another delivery company to represent them, as one of the delivery people let slip that they get a LOT of complaints about turning up earlier than the time agreed.
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Welcome to Valencia Theater Seating! We're your premier destination for top-quality theater seating solutions that redefine comfort and luxury. With over 20 years of experience in the industry, we've built a reputation for excellence, innovation, and unparalleled customer service.
Our extensive selection of theater seating options caters to a wide range of needs and preferences, from home theaters to Lifestyle furniture.
What sets us apart is our unwavering commitment to quality. Each piece of seating in our collection is meticulously crafted using the finest materials and the latest manufacturing techniques. From plush leather recliners to sleek modular sofas, every detail is designed with your comfort and satisfaction in mind.
But our dedication to excellence doesn't end with our products. We also pride ourselves on providing exceptional customer service at every step of the way. Our team of experienced professionals is here to assist you with expert advice, personalized recommendations, and seamless support from purchase to delivery.See more
