Delivery of the couch has been terrible. There was poor communication in the delivery service and although paid for white glove assembly that was not told. A truck showed up to deliver the couch, driver said he didnt do installation and then drove away with the couch. Communication with Valencia has been extremely poor and consistently valencia and shipping companies have placed blame on different aspects of the delivery system and have not responded in timely manners or returned phone calls. --Update, Valencia tried very hard to push my re-delivery to the next week and after a lot of negotiation a plan was formed to deliver the next day as long as I could help bring the couch up the stairs, then the person doing delivery would do the installation. The next day I received no calls or updates about the delivery and the driver never showed up with my order. I personally called valencia many times and received lots of promises with no results. The day after the no-show delivery I received calls to schedule for the next week. After delivery was completed a week later the couch is too firm for both myself and my girlfriend so we have requested to return the couch. Going through the return process now.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Valencia Theater Seating! We're your premier destination for top-quality theater seating solutions that redefine comfort and luxury. With over 20 years of experience in the industry, we've built a reputation for excellence, innovation, and unparalleled customer service.
Our extensive selection of theater seating options caters to a wide range of needs and preferences, from home theaters to Lifestyle furniture.
What sets us apart is our unwavering commitment to quality. Each piece of seating in our collection is meticulously crafted using the finest materials and the latest manufacturing techniques. From plush leather recliners to sleek modular sofas, every detail is designed with your comfort and satisfaction in mind.
But our dedication to excellence doesn't end with our products. We also pride ourselves on providing exceptional customer service at every step of the way. Our team of experienced professionals is here to assist you with expert advice, personalized recommendations, and seamless support from purchase to delivery.See more
