From start to finish, the customer service has been exceptional! This has been a unique buying experience; I took a chance and I'm more than pleased with my choice. Having used other brands recently, I wanted to try something innovative. The representatives were thorough, responding to my inquiries promptly and effectively, despite the global demand. While nothing is perfect, their commitment to 'making it right' stands out. Since receiving the product, it has exceeded my expectations. It rivals other models, and I'm confident that with some adjustments, it will surpass them. My sound system enhances the experience, and I'm eager to explore the 3D feature. In my experience, major brands can become complacent, and their customer service often reflects that. Now that this company has emerged with their groundbreaking model, I believe they should be recognized as a serious contender in the home theater projector market. It's great when things turn out well, and I feel like I hit the jackpot!
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