For the first three days, our trash wasn't picked up, and we had to contact management multiple times to get their technicians to come out. When they finally did arrive, they acted like children, refusing to pick up a trash bag that I could easily lift with one hand, claiming it was 'too heavy' after three days of missed service due to the holiday. It's unbelievable that you pay more yet receive less service than with city trash collection. They have strange rules that allow them to avoid their responsibilities, yet we still have to pay them. It's no wonder they have such a poor reputation.
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