THEIVES!! CON ARTISTS!! LIARS!! Value Added Moving [VAM] LIED, saying they'd take care of us to end of our move! Read on... VAM LIED when I asked for owner operated service in SoCal; they said they own trucks in SoCal; they don't own any trucks. VAM LIED about their process saying a visual inspection would confirm the accuracy of their estimate and then load on another date... VAM took 50% deposit, but 2 days before move, they call saying we need to accommodate them to a move the next day [THANKSGIVING DAY], because they "overbooked" OR we must reschedule for a later 'to be determined date' to load and move; we'd already made arrangements to move into an apartment in another state; we were FORCED to accept their MOVE DATE instead of the one we had contracted with them. We were assigned to contracted M&R Movers, from Texas; Value Added Moving LIED saying M&R was their "Top Tier" and "Primiere" company; M&R has 1 truck and 2 employees, and recently regained their business license after having it suspended. M&R movers showed up to our storage unit hours late and said our cubic feet estimate from Value Added Moving was no good, and added 67% to the cost original cost contracted by Value Added Moving. Again we're forced to pay or we can't be moved. The next day, M&R says our delivery date must be changed and says legally they have up to 30 to deliver. We were given no delivery date of possession, and still have no confirmed date to receive our possessions, though we have an apartment with no bed to sleep in, and no home utensils, or other furniture ot extra clothes. VALUE ADDED MOVING CUSTOMER SERVICE was called and we were rudely treated; they said, 'You have a contract with M&R not us.' They take no care of customers and provide no service. Value Added Moving are theives! They TOOK money in a deposit, them passed us off to another rouge moving company and disavowed themselves of any responsibility to fulfill their original contract. I've documented proof.
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Value added moving is one of the nation’s largest moving brokers licensed by the U.S. Department of Transportation. With hundreds of motor carriers and thousands of trucks currently participating in the Budget Van Lines affiliate program throughout the nation, we arrange Full-Service Moving at Self-Service Prices – saving up to 50% off the carrier’s normal rates.See more
