This company exemplifies how monopolies can be detrimental. Their poor return policy requires you to request a refund within 14 days of purchase, not from when you download it. If you buy a game during a sale but don’t download it until weeks later and find it makes you ill, they refuse to refund you. In summary, this company seems to believe alienating its customers is the path to profit. Good luck with that; I suspect competitors will benefit.
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Valve Corporation, based in Bellevue, Washington, makes computer games such as Half-Life 2 and Counter-Strike: Source.