I'm sharing my experience to help others make informed choices. In November 2025, I transferred funds after receiving confirmation of the exchange rate and expected amount in Canada. They confirmed receipt of the full amount, and I anticipated about $21,000 CAD. To date, I've received only $6,000, with $15,000 still unpaid. Over several weeks, I received various explanations—like bank delays and holds—but no definitive payment date. At their local branch, I encountered several other customers with similar issues: deposits made but payouts delayed or not received. A representative admitted the business was struggling financially. Despite this, they continued to post exchange rates and operate without providing clear timelines or commitments for repayment. I've reported my situation to the authorities and am pursuing legal action to recover the funds. I hope this review raises awareness about my experience and encourages the company to resolve outstanding payments promptly.
Claim your business profile now and gain access to all features and respond to customer reviews.
VANEX is managed and verified by the Canadian regulatory agency FINTRAC (#M19031569) for your peace of mind.
Vanex Currency Exchange, with many years of experience in Exchanging services, is one of the most trusted currency exchanges in Canada.
- Experience the new level of exchange currency services
- Worldwide transfers
- Fast and Safe
- The best exchange rateSee more
