vanguard.com

1.3
1.3 Based on 141 reviews

...

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Jessica Latour
Investors beware. I recently transferred 2 accounts from vanguard due to lack of trading functional

Investors beware. I recently transferred 2 accounts from vanguard due to lack of trading functionality. I called before the transfer and reviewed their online instructions and they did not disclose a fee. They charged a $100 fee per account which drove my retirement account into a negative $100 cash balance at the new institution since all my funds were in holdings; they would not assist and said I would need to straighten it out with the new institution. Awful customer service, on top of the already limited functionality. Can’t sell fractional shares, reinvest dividends, etc. Take your hard earned savings elsewhere.

1
Date of experience: Mar 31, 2026

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