VanMoof remains a unique solution for city dwellers. One that effectively displaces my car use for me and keeps me moving in a healthier, more sustainable way. I was in a couple of accidents and the bike's sturdy build saved me from the worst consequences, such as breaking major bones. Unfortunately, I have experienced several component failures and breakdowns. What keeps failing most frequently for me is the e-shifter and the front hub motor. Other things failed within the first year of purchase, such as the boost button. The seat also needed replacement.I paid over $1,700 for repairs and parts over the past 3 years. My warranty expired early due to VanMoof's bankruptcy, and the local store closed. Fortunately, there is an authorized third-party bike store nearby performing maintenance and repairs. While far from ideal, my experience could have been worse, and I'm factoring in the positive impact VanMoof had on my lifestyle.
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