vanmoof.com

3.2
3.2 Based on 1.3K reviews

...

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Chris
Promise not met and accessoires not available

I pre ordered my S6 in June and consequently paid the pre-order fee of € 150 which guarantees a full free year of Find and Return (or whatever it is called).Picked up my bike 2 weeks ago and had expected a full year of Find and Return (at least that was promised). Unfortunately that is not the case. I e-maild about and these emails are not even answered. Next are accessoires which are not available or delayed by weeks (or even months). I had expected better from you guys and at least live up to your promise!

1
Date of experience: Nov 21, 2025

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