vanmoof.com

3.2
3.2 Based on 1.3K reviews

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Disappointed with the bike and support.

I've owned a bike from this company since 2021, starting with a model S3 and now an S5. My S5 has been in the repair shop for over 40% of the time I've had it. The support team provides the worst service I've ever encountered, quickly shifting blame to their service partner and taking no responsibility. I strongly advise against purchasing a bike from this company!

1
Date of experience: Jan 09, 2026

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