I wanted to provide some feedback on my recent experience. First of all, the driver Thomas was excellent. 5 stars for him, he was brilliant. However, I cannot give 5 stars for the admin side. One person I spoke to spoke very quickly. When I asked her to slow down she sounded exasperated. It is important to get details correct. Fortunately, Lennart, the person I spoke to later was more helpful. Ultimately, I had to edit the list of my personal items submitted to customs. I naively thought it would be easy but they told me that any changes to my packing list must be authorised by HMRC. Moving is stressful enough without this kind of hassle. I hope this feedback is helpful.
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VanOne European Removals. We deal with your moves between the UK, the EU, Switzerland and Norway in a fast, efficient and cost-effective way. VanOne continues to provide a straight-forward fully online experience even in a post-Brexit era.
