We booked a service to move to the EU. They sent a broken van with a leaky roof and packed with other stuff. The driver didn't know he was transporting our belongings. he was delayed by 4h.After a lot of back and forth I decided that I didn't want to risk sending our belongings in that torn down van. I asked them to send another van. We had to bring everything back into the flat.They did send another one the day after but by then I had lost all the helpers and I had to load it all by myself.After 2 months of back and forth emails, they offered me £100 ad a compensation, increasing it to £128. When I refused because it felt insulting since I had spent more in the helpers, they told me the deal is off and from now on we can only communicate through lawyers. I cannot emphasise this enough, do not use them.
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VanOne European Removals. We deal with your moves between the UK, the EU, Switzerland and Norway in a fast, efficient and cost-effective way. VanOne continues to provide a straight-forward fully online experience even in a post-Brexit era.
