vanquis.co.uk

4.5
4.5 Based on 777 reviews

Vanquis serves over 1.7 million borrowers and savers in the UK. But while we may be a bank, we see ourselves as different from the traditional high street banks. You don’t need the highest credit score to borrow from us. You don’t need the biggest bank ba...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
they make it difficult to raise a charge back, always saying you have to call them which is not true

they make it difficult to raise a charge back, always saying you have to call them which is not true. i also won a case against them and they need to pay me compensation and they making that difficult saying i have to call them when every thing can be done by email. this is the worse credit card customer services ever, they never want to do what's right making things difficult.

CHARGE BACK £76.39 - transaction date .26 FEBRUARY 2026-just eat.-13.1 (Merchandise/Services Not Received).


• The case reference number (00254788)

1
Date of experience: Mar 04, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Vanquis serves over 1.7 million borrowers and savers in the UK. But while we may be a bank, we see ourselves as different from the traditional high street banks. You don’t need the highest credit score to borrow from us. You don’t need the biggest bank balance to save with us. We’re here for everyone who wants to manage their money better. Whether you're building your credit score, cutting your bills, or saving for your next move, we could help you take life's opportunities. We’re Vanquis – the bank that’s got your back.See more

  • call 03300993000
  • language https://www.vanquis.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More