they make it difficult to raise a charge back, always saying you have to call them which is not true. i also won a case against them and they need to pay me compensation and they making that difficult saying i have to call them when every thing can be done by email. this is the worse credit card customer services ever, they never want to do what's right making things difficult.
CHARGE BACK £76.39 - transaction date .26 FEBRUARY 2026-just eat.-13.1 (Merchandise/Services Not Received).
• The case reference number (00254788)
Claim your business profile now and gain access to all features and respond to customer reviews.
Vanquis serves over 1.7 million borrowers and savers in the UK. But while we may be a bank, we see ourselves as different from the traditional high street banks. You don’t need the highest credit score to borrow from us. You don’t need the biggest bank balance to save with us. We’re here for everyone who wants to manage their money better. Whether you're building your credit score, cutting your bills, or saving for your next move, we could help you take life's opportunities. We’re Vanquis – the bank that’s got your back.See more