I ordered cow pattern sneakers that my son was excited about for Christmas, and the website indicated they would arrive by 12/22 if placed within a certain timeframe. Now it's 12/23, and they haven't even been shipped. When I tried to call, I could only reach an automated system. I was informed that these are custom items that require 3-5 weeks for shipping, and unfortunately, I can't cancel the order or return them either.
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