I would give it less than 1 star if I could. What is shown on the website is absolutely NOT what you get and because it isn't damaged, they won't refund. You get what you pay for. I ordered 2 table runners on 2/5/25 & received them 2/27/25. I ordered the "Butterfly Elegance Quilted Table Runner NCU0VH2103 & Ethereal Tree of Colors Quilted Table Runner NCU0DV2210. The photos on the website show beautifully quilted designs. What I got was machine quilted & was not at all the same as the photos. I emailed Vantique as I was not happy & that is what they advised you do. The response: "I’ve carefully reviewed the photos of the item you received, and I’m sorry to hear that the quality did not meet your expectations. After reviewing the details with our manufacturer, I can confirm that the product you received is correct and does not have any issues.Regarding the stitching, quilting threads, and edges, please note: As each of our products is made to order, there may be approximately a 20% variation in color, pattern, binding, and stitches compared to the sample photos. This has been stated in our product description. However, we ensure the main design is kept as shown. While we strive for consistency, the handmade nature of our quilts means some variation is inevitable.As stated in our return policy, we only offer refunds for defective, broken, or wrong items received. Your case does not fall under these categories.Unfortunately, as your request does not meet these conditions, we are unable to process a refund. We apologize for any inconvenience this may cause and appreciate your understanding. Please refer to our policy at the following link: (they give a link that has the exact same wording)If you have any further questions or need assistance with anything else, please do not hesitate to contact us. We value your feedback and will use it to improve our products and services."This is how they get you & get to keep your money.
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