If I could give ZERO stars, I would. I ordered a tree skirt and table runner from Vantique. After weeks of not hearing anything, I emailed them to ask if there was a tracking number available. They sent one, but it appeared the package was stuck in another state for days. A week later, it said the same, so I contacted them again. This time they said it was on it's way and they would ask the shipper to expedite delivery. The next day the tracking was updated to show it was delivered - a week prior - but our security cameras show NO such delivery, attemped or otherwise. When I reached out again, they simply said the matter was settled because the tracking shows it was delivered. I contacted PayPal to dispute the charge and they denied my claim because this company showed them a tracking confirmation of delivery... but I didn't receive anything! So now I'm stuck paying a significant charge for items I never received. DO NOT ORDER FROM THIS COMPANY. Edit: I reached out the USPS regarding the tracking confirmation Vantique is claiming as proof of delivery and this was their response: "...this third-party seller is giving their customers fake/used tracking numbers. This item was delivered to another customer and another address entirely different than the address you have provided." Despite their canned response below and supposed proof of delivery, this site is a SCAM.
Claim your business profile now and gain access to all features and respond to customer reviews.
