A few years ago i made my first purchase & 3 years later I'm still a very happy customer 😊
Not only do i trust the company & their products. I trust & have so much faith in the amazing staff in
Customer Services. Whether it be by Email/Phone call They are always so welcoming & friendly. They are all up to date with their products. They have the skills & knowledge required to answer any question i may have (big or small) Its not what they say to me, its how its delivered to me. (With kindness & respect) & you don't feel silly asking certain things 🤭This is their job & it's obvious they really do look after their customers. It's so nice knowing that my query, question/s advice will be taken onboard & resolved in a short space of time.
I've stated many times how quick they are Eg.
Sent email @6.55pm
Replied @ 7.03pm
Its not only are they quick ! They are extremely efficient.
Last email i sent was to Matteo, he replied with answers to my questions, gave advice & sent me links (Extremely helpful & handy for me)All these little things count.
Matteo once again, thank you so much. You're a credit to Vape Club 💜
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