vapemate.co.uk

4.3
4.3 Based on 189 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Kirsteen F.
Poor service with what felt too much like an attempt to pressure sell things I didn't want and weren

Poor service. Happy to take orders for items they don't have in stock and aren't going to refill. When they contacted me to tell me then bombarded me with a tonne of information with no time for me to check out what the alternatives they were offering were actually like. Felt like an attempt to pressure sell me flavours that I didn't want or in sizes that were in no way appropriate substitutes given the £/ml I'd have been forking out if I'd been stupid enough to say yes. Can't help wondering if this was stock they haven't been able to shift and are trying to dump on someone? No idea.They finally cancelled that part of the order and refunded the money and yet seemed incredibly adverse to letting me know that I was now paying near-50% of the order price as additional postage and packing. Took four attempts to speak to somebody phoning back to try and work out what could be done about that. In the end cancelled the whole thing.Complete waste of my time and I'm now waiting another week on top of the time wasted by this company to refill on e-liquid.Don't waste your time here. Shop elsewhere.

1
Date of experience: Dec 30, 2020

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More