vapemate.co.uk

4.3
4.3 Based on 189 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Xavier Butler
Excellent service and products

Can’t rate Vapemate highly enough. Delivery was super quick, they do voucher codes which is nice as you can save a little bit on your orders. Free delivery over a certain amount and great customer service by phone and e-mail.I messed up my own order by buying the wrong ohm coils. I didn’t try the coil until a couple of weeks after I received my order, realised they weren’t what I liked and after calling Vapemate they were happy for me to send the unopened boxes back for an exchange for the ones I wanted. Stacey who I dealt with was very helpful stayed in contact through the whole process and sent the new coils out to me the same day they received them back. She sent them by courier and has not charged me for the postage. Stacey went over and above what I was expecting.I haven’t really stuck to one e-cig supplier before as they haven’t ticked all the boxes but I will now be sticking with Vapemate for sure.

5
Date of experience: Feb 06, 2019

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More