vapetm.com

5
5 Based on 61 reviews

VapeTM – Compliant Vape Vending Machines with U.S.-Based Support and Innovation VapeTM is leading the next generation of vape vending through smart technology, regulatory compliance, and dedicated U.S.-based support. Our platform empowers operators with ...

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5

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5

61 Reviews

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_AntonLemonade_78
Excellent experience with the service and support team.

So far, the service has been a reliable partner in our business journey. The representative has gone above and beyond to assist us in starting our operations and understanding the equipment and the platform. He is attentive and available every day. As our business expands, we will continue to rely on this support.

5
Date of experience: Jan 21, 2026
HR34
⭐️⭐️⭐️⭐️⭐️ Outstanding Service Every Time!

VapeTM has consistently gone above and beyond for us. Every single time we’ve needed assistance, their customer service team has been nothing short of phenomenal — responsive, accommodating, and always willing to make things right without hesitation.As a business, we rely on reliable partners, and VapeTM continues to prove themselves time and time again. It’s rare these days to find a company that truly stands behind their products and their customers, but VapeTM sets the standard.On behalf of our entire team, thank you for always taking care of us and making every interaction smooth and professional. You’ve earned a lifelong customer and a loyal business partner.— CKMK Investments, LLC

5
Date of experience: Oct 15, 2025
Angelito687
BEST CUSTOMER SERVICE IN THE WORLD.

BEST CUSTOMER SERVICE IN THE WORLD.CEO CAME AND GAVE ME PERSONALIZED TIPS FOR 45 MINUTES. WHAT OTHER COMPANY DOES THAT!!??? BEST COMPANY ALL TIME.

5
Date of experience: Oct 13, 2025
Richard Wright
Great support

I am an owner of 51 machines and vapeTM is amazing!!! Their tech support is the best and I bug them a lot!!! I recently had issues with a couple of my machines with me the credit card readers and I called Nayax one of the machine machines It took two days and they could not figure out the issue another machine I was at the location for over an hour and Nayax couldn’t figure out issue ….then I called our tech support VapeTM and within 5 minutes Ramya had issue fixed! Ramya is the best!!!! Everyone at the company is very helpful and wants to see their owners succeed. Someone is always available to answer questions and help out. Glad I’m a part of VapeTM!!

5
Date of experience: Oct 09, 2025
Philippa Morris
Nothing but Positive

My experience with Vaptm has been nothing short of excellent. From the very beginning, their team has been professional, responsive, and genuinely dedicated to helping me get my first machine up and running. The entire process — from ordering to installation — went smoothly thanks to their clear communication and attention to detail.A special shoutout to Ben and Jacob, who went above and beyond to make sure everything was handled properly. They were always available to answer questions, guide me through each step, and make sure I felt confident along the way. It’s rare to find a company that combines great products with such strong customer support, and Vaptm truly delivers on both.Overall, I’m extremely happy with my experience and highly recommend Vaptm to anyone considering working with them. You can tell they genuinely care about their customers and take pride in what they do.

5
Date of experience: Oct 03, 2025
LC86
The Best Service

Dakota was the best in all aspects! Helped me get my order placed and got the best price for me! He also gave me lots of good advice and knowledge i didnt have beforehand. Would recommend!

5
Date of experience: Oct 03, 2025
StainMc
VapeTM offers reliable products and a…

VapeTM offers reliable products and a wide selection of flavors. Fast shipping and excellent customer service!

5
Date of experience: Sep 27, 2025
Louis Carter
Excellent Customer Service!!!

Excellent customer service. Dakota is very knowledgeable and was readily available to answer all of our questions. Quick and easy communication made purchasing a breeze. The people over at VapeTM are very accommodating. Looking forward to working together for some time to come.

5
Date of experience: Sep 16, 2025
Leisha C.
We’ve loved our experience with Ben

We’ve loved our experience with everyone we’ve encountered. We mainly work with Ben and can’t speak more highly of him. He’s been so helpful since day one. Had an issue with warranty and was taken care of with no hiccups. We are very happy with this company and purchasing more machines!

5
Date of experience: Sep 14, 2025
benanhur
Extremely Helpful Team

Dakota was able to answer all my questions, and on top of that he gave me some personal tips! The team behind VapeTm is not only knowledgeable but experienced in the field as well. I’ll continue doing business with them.

5
Date of experience: Sep 13, 2025

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Business Details

  • VapeTM – Compliant Vape Vending Machines with U.S.-Based Support and Innovation

    VapeTM is leading the next generation of vape vending through smart technology, regulatory compliance, and dedicated U.S.-based support. Our platform empowers operators with scalable, compliant vape vending machines and an intuitive software system designed to boost revenue and streamline operations.

    At the core of VapeTM is our proprietary Vending Management System (VMS)—a robust web-based dashboard offering full control over every vape vending kiosk. Operators can manage machines remotely, update product listings and ads, monitor sales in real time, set user permissions, and export detailed reports. Paired with our mobile app (iOS & Android), managing your network is fast and efficient—from anywhere.

    Every VapeTM unit is designed for flexibility. Modular hardware allows easy plug-and-play upgrades like ID scanners or payment terminals—no tools or technical work required. This makes customization and maintenance simple, even for first-time operators.

    For age verification, VapeTM offers unmatched flexibility. Choose from our lightning-fast barcode scanners for staffed environments or our fully automated biometric ID vending integration via Apt-Verify. This software-based solution cross-checks a government-issued ID with a selfie, delivering secure compliance for unattended vape kiosks and digital platforms.

    Each machine includes a 32-inch touchscreen, supports all major cashless payments, offers Wi-Fi connectivity, and features advanced diagnostics to reduce downtime. You can even customize coil sizes to match product dimensions and remotely control ads and interface design.

    What sets us apart is service. VapeTM provides onboarding, live tech support, training, and a full video tutorial library—all from our U.S.-based team. Whether you're launching a single location or managing a multi-site network, VapeTM is your trusted partner in the world of age verification vape kiosks.

    Learn more at VapeTM.com and discover the future of compliant vape vending—built to perform, engineered for compliance, and designed for growth.See more

  • location_on Cleveland, United States
  • email Sales@VapeTM.com
  • call 8885378273
  • language https://vapetm.com

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