I normally only write 5 star reviews, wanting to be positive about businesses I have had good experiences with. But I can only give Vassco(n) a 1 star review.
I read an online article which rated the Vassco digital photo frame as the best of the products tested. The article did say one of the disadvantages was having to order direct and sometimes they were out of stock.
I went online and ordered the photo frame, and was pleased to see that the order was fulfilled quickly. I had requested the express delivery which was anything but express.
Whilst waiting I did check more closely Vassco and unfortunately just read 1 star reviews. This is something I wish I had done prior to making the order, as I would not have touched them with a barge pole.
When the package did eventually arrive, I did not receive the Vassco branded digital photo frame which was priced at £139, instead a U Hale photo frame which I could have ordered at £55.
Reading other reviews it would appear pointless to try and engage with Vassco to get either a refund or the actual photo frame which had been ordered.
If you are still reading this and still consider ordering something from Vassco I would strongly urge you to look at alternatives. The fact that they only have 1 star reviews should tell you everything you need to know about them.
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