I’ve used the service on and off for years, but after a long break, I returned to set it up for my current server, only to find out about a significant data breach. This made me uncomfortable, prompting me to search for alternatives. I discovered another platform that seemed almost identical, so I decided to give it a try. While I was configuring everything, an update was happening on their end. I briefly stepped away, and when I returned, the bot I had set up was mysteriously missing from my list without any warning. Assuming it was a technical glitch, I sought help through their chat support. Shortly after, I received a direct message from someone who appeared to be the owner. From the start, the interaction felt off. Instead of addressing my issue, they suggested I was someone else entirely, which was perplexing since I had no connection to that person. I made it clear multiple times that I wasn't that individual, but their responses continued to be strange and unsettling. The conversation felt erratic and overly personal, lacking the professionalism expected in support interactions. To make matters worse, I realized they likely had access to my personal information tied to my account, making the whole exchange feel invasive and genuinely distressing. This experience was not just about poor support; the unexplained disappearance of my bot, the inadequate assistance, and the uncomfortable interaction raised serious concerns and left me feeling uneasy about the platform.
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