Bought a part which subsequently did not work, so couple of days later took it back to their yard, was verbally abused by some guy because I had the audacity to ask for my money back, he said they have to test it before they refund me, i advised him of the English laws that let me return non working goods without question and he said he did not care and I cant have a refund without it being tested (the only way to test this goods is put it into a stripped out car and rebuild it first). Despite two subsequent phone calls and no call backs chasing my refund I have now taken the measure of giving them a fixed date for a refund (via signed for communication) or I will without further communications start legal proceedings which will quadruple their debt to me and if they fail to pay with give the company a CCJ ... its time these companies realised the law makes the rules not them
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