Absolutely shocking customer service.I have been repeatedly chasing Vauxhall Eden for a document required to progress a warranty claim involving a significant sum of money. Despite numerous emails and phone calls, I have received no meaningful response.During one call, the Aftersales Manager openly admitted that he had not bothered to read my emails, which is completely unacceptable. Since then, I have been ignored for over two weeks, despite continued attempts to make contact.It is clear that once the car has been purchased, customer care is no longer a priority. This level of service is deeply disappointing and unprofessional.Avoid at all costs.
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Vauxhall is so much more than just a car & van manufacturer. We have a huge range of new & used cars and vans. Build your own Vauxhall to specifications of your choosing!