Rubbish Customer service and how poor the car was from the moment I got finance on a Vauxhall car from Toomey motor group Basildon. The first 12 months was hell with a number of things not right and they granted me with a free first years service. (Purchased a used car) The following year the wet belt has gone at 41000 miles, and then the ECU needing replacing at 45000 miles on the clock along with harness fixing and other parts. This is a huge manufacturing issue with Grandland X cars and no doubt other Vauxhalls. They do not take responsibility on the poorly built cars! Customer service has been poor too they have had my car for 3 and half months not able to offer a courtesy car and seem in any rush to fix it. In the space of 3 days of having my car returned “fixed” there is now something else wrong that wasn’t an issue before. Vauxhall response basically in a nut shell “no codes appear test drove it and fine no issues.” I’m sorry messages do not just appear and nothing is wrong! you are fobbing me off. AVOID VAUXHALL TOOMEY MOTOR GROUP
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