Review Time
I purchased this bike from the seller on amazon November 2024. I had issues by December 2024, and 4 issues since then, this company has no contact number for support, they ignore emails and they have emailed me advising me that they assembled the bike incorrectly which my son was injured on. I have asking for a resolve especially being I have a two year warranty but they are rude with Reponses if they response. I need to look into suing at this point.
VDL 2400W/2048Wh Power station Portable Solar Gengerator LiFePo4 Battery CampingI got this unit back in jan,2024Unit brand new , never been used yet, just recharged ones i june.So i try recharge again in Sept. and unit not responsive , i even cannot turn this think On.(Warranty on this unit 36 month)So i try to contact customer service multiple times , and i got no response from company.Worst customer service ,,,actually no service at all.
I ordered the an HS2000 unit and then looked at these reviews, so was quite sceptical. After paying I didn't receive the email confirmation so emailed and phoned a few times, then received an email saying product was with delivery company. The delivery company was excellent as very good communications and delivered in a 30 min window, phoning beforehand. The unit is as described and was charged to 30% on delivery as stated. I have now fully charged it and everything looks good. It came with a warranty card, which I am now completing. The company just needs to improve their communications and respond promptly to emails. So far, so good.
Brand new out of the box. Unit does not work at all. Will not charge and is obviously faulty. No warranty card provided. No information on where to return it. No way to contact except by email. Very, very sketchy and I suspect it is a scam. Called company number and got someone who said he was on vacation in China. Told me to email and they would respond. So far they have not.
I brought the dvl 2000 last winter from Amazon it kept switching off at around 40percent they wanted video proof I left it in the end as to much messing not great on technologyThen recently two usb ports stopped working and they tried saying I’d overloaded it Only charge I phone Offered me £30 refund I told them I’d get consumer rights involved Now saying will repair after sales have accepted it and can take 15 days I rely on it as live in rvSo think I’ll be taking this further Darren burskys
Had no issues whatsoever with my order. Everything goes smooth and delivery came very quick. I did read the review in here and was a bit worried at first but now I know that I'll do more business with them as their power station met my requirements 100%. Thanks
Power station stopped working with in warranty and clearly they do not honour there warranty as everything I've done they just pushed me off to someone else to give me the run around it's been three months of trying to get it replaced under warranty and gotten no where but my time wasted
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VDLPOWER offers an array of portable power supply solutions, including portable power stations & solar panels.
VDL Group, founded in 2007, is a pioneer of research&development, design, production, and a global top-selling lithium-ion batteries company recognized by over 500 million authorized media and organizations, and we have established a comprehensive network of after-sales service system worldwide.VDL’s batteries are widely integrated into the most popular smart devices from top 15 manufacturers of consumer electronics in the world.
To fight against of global climate change and the demand for sustainable clean energy, we started out solar generators and solar panels program in 2019.
In 2021, we launched "VDLPOWER," a brand that aims to produce high-quality green energy system, which designs to withstand extreme harsh conditions and provide exceptional safety performance.
With over 16 years of experience in this field, we have launched the next generation super fast charging solar generators(HS series) and high-efficiency solar panels(SC series). The safety, effectively, and durability features have gained widespread recognition by customer.
It is VDLPOWER mission to provide high-quality, safe, and environmentally friendly products. We strictly abide by CE / UL standards, strictly detect and control products to ensure high quality and safety of products.See more
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