I placed my order in July, and while delivery was prompt, I was let down by the product quality. I wanted to return it, but that’s when the issues started. The return portal didn’t work, and it took two emails to get assistance. After sending the return, tracking shows it arrived, but it’s now October and I’ve heard nothing. Despite several follow-ups, there’s been no response. I’m exhausted from this situation; the lack of communication is unacceptable.
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