I am NOK and care for my elderly, frail and vulnerable father from afar. In brief, my father was very depressed between Jan - June 25 and started to drink in excess at local pubs/clubs and was using Bridge Cars/Veezu taxis on a very regular basis. During this period, he lost his credit card, thousands of pounds cash and was repeatedly charged by Bridge/Veezu Cars for soiling the taxi, which was impossible as he wore tight incontinence pants.I requested Bridge/Veezu Cars on no less than 6 occasions that they investigate this case and report back if his card or money was found. Moreover, who the Taxi drivers were charging my vulnerable Father £50 a shot for just passing wind in their cars - where were the Invoices to evidence the valeting of their cars? I never received one reply or satisfactory answer. My strong recommendation is to stay clear - they have no Customer Care policy whatsoever and vulnerable individuals will be exploited by their Taxi driver partners.
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