We had booked a taxi at Telford veezu office to pick up a friend from Birmingham airport - it was booked the day before . When friend arrived in airport, we called veezu taxis to confirm that a taxi was picking our friend. A lady on the phone , who didnt seem to understand English , was rude and said taxi will be there. But taxi did not pick them. We called the office 3 times and was answered by 3 different call handlers and they all asked same questions which should have been on their records. Each one confirmed a taxi would get there in 5 mts. Finally our friend called an airport taxi and got home. Very poor service Veezu, not reliable
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