Had booked a taxi for pick up taxi driver rang to say he was there advised him that we were outside waiting and he wasn’t here. He was very stroppy and rude he said I’m outside I told him again no your not I’m stood by reception he slammed phone down on me after ranting and raising his voice. Rang the operator she was lovely couldn’t apologise enough not her fault though the previous operator I had booked this with had sent the taxi to the total different county still doesn’t excuse the rudeness of the driver. The operator sent out another taxi immediately and was very helpful although the driver we got was very miserable must be a bad day for everyone. I have booked through here many times and honestly wish it had stayed 659 as Veezu is proving to be a very irresponsible company that really doesn’t care. I had pre booked a taxi last week only to be told 10 minutes after it’s due time that they had no one in my county and would be another 25 minutes. PRE BOOKED you had this booking 12 hours prior to me needing it why did you not have a car available as you had plenty of notice. From now on I will be sticking to my local companies. Carry on the way you are you’ve lost 1 customer here imagine how many more you could loose with the shoddy service
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