I arranged for a 7-seater an hour ahead of time. It indicated that if a 7-seater wasn't available, two cars would be sent instead. However, 15 minutes after the scheduled arrival, I had to cancel as no car had been found. We were close to missing our train, but thankfully our neighbor helped with half of our group, and we ordered an express taxi that arrived in 5 minutes. The driver was very friendly and got us to the station just in time. Now, I have to contest the charge for the pre-booking. Overall, not a satisfying experience.
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